Operating Model Review

We can look at your current operating model and design both a target operating model that meets your go forward needs but also a transition plan that gets you from here to there. SHE Ltd is well placed to do this as often these transitions can be tough and emotional decisions may need to be made. Having an independent voice speak for the future of the business often allows a clear vision to emerge which benefits all.

An Operating Model Review (OMR) is a structured assessment and evaluation of an organisation's operating model to identify strengths, weaknesses, and areas for improvement. The purpose of an OMR is to ensure that the organisation's operating model is aligned with its strategic objectives, optimally designed, and efficiently executed to deliver value to customers and stakeholders.

The scope of an Operating Model Review can vary depending on the specific needs and objectives of the organisation, but it typically includes the following key areas:

Strategy Alignment

Evaluate how well the operating model aligns with the organisation's strategic goals and objectives. This includes assessing whether the model supports the delivery of products or services that meet customer needs and market demands.

Organisational Structure

Review the organisation's structure, including reporting lines, departmental divisions, and levels of hierarchy, to ensure that it facilitates effective communication, collaboration, and decision-making.

Business Processes

Analyse and map the key business processes to identify inefficiencies, bottlenecks, and opportunities for streamlining or automation.

Technology & Systems

Assess the organisation's technology infrastructure, information systems, and digital capabilities to determine whether they support the desired operating model and enable efficient operations.

Governance & Controls

Evaluate the governance framework and controls in place to ensure compliance with regulations, risk management, and effective oversight of operations.

Performance Metrics & KPIs

Review the performance metrics and key performance indicators (KPIs) used to measure the organisation's success and ensure they are aligned with strategic objectives and support continuous improvement.

Culture & People

Consider the organisation's culture and how it impacts the execution of the operating model. Evaluate whether the culture supports innovation, collaboration, and the desired behaviours for success.

After conducting the review, the organisation can use the findings to make informed decisions and implement changes to enhance its operating model. This may involve process improvements, organisational restructuring, technology upgrades, cultural initiatives, or other actions to optimise performance and achieve strategic objectives.

Operating Model Reviews are often conducted alongside internal teams with our consultants with expertise in organisational design, process improvement, strategy, and change management. The goal is to ensure that the operating model remains effective and adaptable to meet the challenges of an ever-changing business environment.